Shipping
"Free Shipping"
There is no such thing as “Free Shipping”. No shipping carrier in the world will ship anything for free. They have costs that they must cover to stay in business. Vendors that advertise “Free Shipping” are actually building the shipping cost into the price of their product so, ultimately you, the consumer, are paying for shipping.
Many “Name Brand” filter companies buy their filters from China at a very low cost and put their U.S. label on the filters. Since they buy the filters at low cost, they can then afford to absorb shipping costs and advertise shipping as “Free”. See our web page on “Competitors Selling Chinese Filters”.
UPS
Virtually, 99% of the products that MICRON™ ships are handled by UPS. Therefore, large orders, which must be shipped LTL, are to be handled as follows:
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Our dock is manned on an as-needed basis and loading personnel must be scheduled by our scheduling dept.
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Freight lines must be contacted and scheduled by the customer and arrangements communicated to MICRON™
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MICRON™ must be notified at least one week in advance of LTL pick-up.
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Communication must include-
Name of freight company
Telephone number
Contact person
PRO number
Date and time of pick up.
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MICRON™ Dock hours are 10 AM to 2 PM
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Straight truck with lift gate is required
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Cartons will not be palletized, so arrangement should be made for carrier to palletize at their warehouse.
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MICRON™ will provide loading personnel as needed
Please note that MICRON™ DOES NOT set shipping rates and has no control over UPS rates. When we receive an order, we input the dimension of the carton(s) to be shipped along with the shipping weight and UPS then determines the shipping cost.
How To Lower Shipping Costs
The best way to lower shipping costs is to order higher quantities of product. For example, the cost to ship 12 cartridges is just slightly more than the cost to ship 6 cartridges. Therefore, the shipping cost per cartridge is less. The cost per cartridge continues to decline as the quantity shipped increases.
When We Ship Your Order
As soon as we ship your order, we e-mail the UPS Tracking no. and arrival date to you so that you know exactly when your filters will arrive. You can visit UPS.com to track the progress of your order as it travels from us to you.
MICRON™ Guarantee
MICRON™ strives to give our customers the best quality, customer service, and pricing. We fully stand behind our products and use the finest raw materials and precision manufacturing processes. If for any reason you are not completely satisfied, simply return the product to us, collect, in the original carton and we will refund your original purchase price for that item.